Privacy Policy

Fidelity Healthcare Solutions does not sell or share personal information with third parties for marketing/promotional purposes.

No Mobile information will not be shared, sold, or conveyed to third parties for marketing/promotional purposes.

1. Information We Collect

We collect the following types of information to provide our services:

• Personal Information: Name, address, date of birth, phone number, email address, Social Security number, and insurance details.

• Medical Information: Diagnosis, treatments, procedures, healthcare provider notes, and other protected health information (PHI).

• Technical Data: Information collected through cookies and similar technologies when you visit our website.

• Communication Data: Information provided through SMS, email, and website forms.

4. HIPAA Compliance

Fidelity Healthcare Solutions is fully compliant with HIPAA regulations. We maintain strict technical and administrative safeguards to protect PHI, including:

• Encryption of data

• Secure access controls

• Employee training

• Regular audits and policy updates

All vendors and business associates are also required to comply with HIPAA standards.

 

5. Data Security and Protection

We implement industry-standard physical, electronic, and procedural safeguards to protect your information from unauthorized access, loss, or misuse. These include:

• Data encryption

• Firewalls and secure servers

• Controlled access to data

• Continuous monitoring

6. Who Has Access to Your Data

Only authorized employees and trusted business associates have access to your information, and only to the extent necessary for providing services. We do not sell, rent, or share your personal or health information for marketing or promotional purposes.

 

7. Cookies and Website Tracking

Fidelity HCS uses cookies to enhance your online experience. These cookies:

• Remember user preferences

• Track website usage

• Support site performance

Types of Cookies Used

• Session Cookies: Temporary, deleted when browser is closed.

• Persistent Cookies: Remain on your device for future visits.

Third-Party Sharing

We do not share cookie data with third-party advertisers or marketers.

8. Your Rights

You have the right to:

• Access your personal and health information

• Request copies or amendments to your data

• Request deletion of your data

• Restrict how your data is used or disclosed

• File a complaint with the U.S. Department of Health and Human Services if you believe your rights have been violated

9. Data Sharing and Mandatory Disclosures

Your information will not be shared with any external organization unless:

• Required by law or legal process

• Necessary for the delivery of healthcare services through trusted partners

• Required under HIPAA for treatment, payment, or healthcare operations

10. Privacy Breach Notification

In the event of a privacy breach, Fidelity HCS will:

• Notify affected individuals

• Inform the appropriate regulatory bodies

• Take corrective measures to prevent future breaches

11. Business Associates and Subsidiaries

We may share necessary data with subsidiaries or business associates who assist in delivering our services. These partners are legally bound by confidentiality and HIPAA compliance agreements.

12. Policy Updates

We reserve the right to update or modify this Privacy Policy at any time. All changes will be posted on this page with the updated effective date.

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13. How to Access the Full Privacy Policy

You can view or download the full Privacy Policy from our website at www.fidelityhcs.com under the “Privacy Policy” section.

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14. Contact Us

If you have questions, concerns, or would like to exercise your rights, please contact us at:

Email: connect@fidelityhcs.com