Terms & Conditions
Non-Solicitation of Customers, Clients, and Employees
During the term of this Agreement and for two (2) years after its termination for any reason, both the Provider and Fidelity Healthcare Solutions agree not to:
Directly or indirectly encourage any customers or clients of the other party to patronize another business or similar service.
Directly or indirectly disclose to any person or entity the names or addresses of any of the customers or clients of the other party.
Induce or attempt to induce any employee, agent, or former employee or agent of the other party to leave their employment, or hire such employee, agent, or former employee or agent in any capacity.
Make any disparaging statements regarding the other party or any of its members, principals, officers, directors, shareholders, employees, or agents to any person or entity.
Confidentiality
Each party agrees to keep all Confidential Information of the other party confidential and will not disclose it to any third party or use it for its own benefit, except as necessary to fulfill obligations under this Agreement.
Non-Competition
During the term of this Agreement and for one (1) year after its termination for any reason, the Client and Fidelity Healthcare Solutions agree not to:
Directly or indirectly engage in any business activities that compete with the other party’s business.
Own, manage, operate, control, be employed by, participate in, or invest in any entity engaged in any business that competes with the other party’s business.
Term and Termination
This Agreement will begin on the date of the last signature below and remain in effect for one (1) year. After the initial term, the Agreement will automatically renew for successive one (1) year terms unless either party provides written notice of their intention not to renew at least thirty (30) days before the current term expires. Either party may terminate this Agreement for cause with written notice if the other party:
Breaches any material provision of this Agreement and does not remedy the breach within thirty (30) days after receiving written notice.
Experiences bankruptcy, insolvency, or makes an assignment for the benefit of creditors, or initiates any bankruptcy or insolvency proceedings.
Messaging Consent
By providing your phone number, you consent to receive conversational messages from Fidelity Healthcare Solutions. Message frequency may vary. On average, you may receive 1-2 messages per day or month.
Message and data rates may apply. To stop receiving messages, reply STOP at any time. For assistance, reply HELP.
For more information, please review our privacy policy.
By providing your phone number, you consent to receive conversational messages from Fidelity Healthcare Solutions. Message frequency may vary, with an average of 1-2 messages per day or month. Standard message and data rates may apply. For more information, please review our privacy policy and terms and conditions.
Use of Service
Fidelity Healthcare Solutions’ messaging services enable Providers to communicate effectively with patients regarding payments, appointment reminders, and practice updates. Providers authorize Fidelity Healthcare Solutions to use their practice details to send these communications, ensuring compliance with all legal requirements and patient consent policies.
Provider Responsibilities
The Provider agrees to:
Provide accurate and up-to-date information about their practice and patients to Fidelity Healthcare Solutions.
Ensure that the patients receiving these communications have either agreed to or are reasonably expected to receive messages related to their healthcare and billing.
Ensure that all communications sent through our platform comply with applicable legal requirements, including consent policies and privacy laws.
Data Protection and Confidentiality
Fidelity Healthcare Solutions ensures that all patient and provider data shared through our platform remains confidential and secure, in compliance with HIPAA and other relevant privacy laws. Fidelity Healthcare Solutions will not sell, share, or disclose any patient or provider data to third parties without explicit consent, unless required by law or necessary to provide the service. All patient and provider data is encrypted during both transmission and storage, and we use industry-standard security protocols to protect sensitive information.
Consent and Authorization
By using our messaging services, you confirm that you have obtained the necessary consent from your patients to send them communications related to payment collections, appointment reminders, and practice updates. You authorize Fidelity Healthcare Solutions to send these messages on your behalf.
Opt-Out Policy
Patients receiving messages from your practice through Fidelity Healthcare Solutions will have the option to opt out of receiving future messages. Upon receiving an opt-out request, Fidelity Healthcare Solutions will immediately cease sending messages to the patient and notify you accordingly.
Limitation of Liability
Fidelity Healthcare Solutions is not responsible for delays, failures, or damages resulting from the use of messaging services due to:
Incorrect information provided by the Provider.
Technical issues beyond the control of Fidelity Healthcare Solutions.
Failure by the Provider to obtain proper patient consent.
Fidelity Healthcare Solutions shall not be liable for any indirect, incidental, or consequential damages arising from the use of these services.
Severability
If any provision of this Agreement is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
Governing Law and Venue
This Agreement shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.
Amendments
Fidelity Healthcare Solutions reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on our website, and continued use of the services after such modifications signifies acceptance of the revised terms.
Contact Information
For any questions regarding these Terms and Conditions or the messaging services provided by Fidelity Healthcare Solutions, please contact us at:
📧 Email: [email protected]
📞 Phone: +1 (352) 900-3814
📍 Address: Ireland Road, South Bend, Indiana, US
Acceptance of Terms
By signing or submitting Fidelity Healthcare Solutions’ online forms, you acknowledge that you have read, understood, and agree to these Terms and Conditions.