Front Office Management – Fidelity Health Care Solutions

Medical Front Office Administrative Specialist

For a medical practice, the first impression is crucial for patients to ensure they feel welcomed and comfortable. The front office staff help patients understand their clinical processes and handle the complete paperwork. Our provides comprehensive front office management for healthcare practices.

To streamline the practice revenue, FHS front office management provides a one window solution to help medical practices schedule patient appointments, alerts, and patient payments. Our dedicated front office staff offers add-on services to reduce your administrative burden, including CCM, RPM, and data management solutions.

We make the front office process explicit for your medical practice. FHS takes the hassle of handling patient appointments, insurance verification, authorizations, eligibility, and more so that you can focus on your patients’ healthcare. Our front office administrative staff helps medical offices effectively communicate with patients and staff.

Medical Office Management Services

FHS Medical Office Management Services uses AI-based clinical solutions to make the entire front office management process precise.

Our professional staff enables medical clinics to promote a patient-friendly environment for a better healthcare experience.

Patient Scheduling and Confirmation

Our front office staff create patient appointments, send reminders, and perform confirmation calls to make the scheduling seamless for patients and clinics.

Eligibility and Authorization

Proactively perform patient eligibility and get the pre-authorization from insurances for healthcare services, leading practice to reduce denial ratio and increase reimbursement.

Referral Management

Manage patient referral process with FHS . Our team reaches out to a qualified medical specialist, arranges an appointment, and transmits the medical notes via an electronic system.

Inbound and Outbound Calls

We are always ready to manage the practice calls. FHS handles patient communication and routing calls to the right person for your patient to have an effortless experience.

Patient Payments Collection

Our team assists your patients in performing electronic transactions based on the doctor’s directive. This process assures prompt payments and collection.

Patient Query and Feedback Management

Quickly and easily handle patient queries and feedback With FHS . We manage patient feedback to build and enhance your practice’s reputation and improve patient satisfaction.

Why Choose FHS Front office management

What Can We Offer for You

Improve your patient experience with simplified front office management. FHS organizes your front office process to enhance collections and appointment scheduling while offering a quality healthcare experience to your patients.

The front office staff is patients’ first point of contact, so they must be equipped with the tools to succeed. We streamline the complete front office management to offload additional responsibility so you and your staff can provide the best healthcare services to patients. Our detailed reports and analytics help you make better decisions for the future.

01. Unlimited front office management services

Our medical front office services include but are not limited to handling front office tasks, scheduling patient appointments, verifying the status, and resolving queries proactively. To ensure that your patients have a positive experience at our clinic, we always go the extra mile to help them with everything.

02. Streamlined front office operations

The front office staff at FHS is dedicated to ensuring that your clinic is well-run and organized. We handle patient queries and responsibilities so you can focus on providing quality healthcare services. Our commitment to excellence means that your clinic can run smoothly.