Privacy Policy

Privacy Policy
Effective Date: 12-21-2024

At Fidelity Healthcare Solutions, we are committed to safeguarding the privacy and security of our clients and their patients’ personal and health information. This Privacy Policy outlines how we collect, use, and protect the information entrusted to us.

Who We Are

Our website address is http://fidelityhcs.com. Fidelity Healthcare Solutions ensures compliance with HIPAA rules and regulations to maintain the confidentiality, integrity, and security of protected health information (PHI).

Information Collection

Fidelity Healthcare Solutions collects the following types of information to provide services:

• Personal Information: Name, address, date of birth, social security number, and insurance information.
• Medical Information: Diagnosis, treatment details, and procedures required for services and insurance billing.

This data is collected in compliance with federal laws and HIPAA regulations to deliver services effectively.

How We Use Collected Information

The information we collect is used for:

1. Providing healthcare services.
2. Billing insurance companies.
3. Ensuring compliance with HIPAA laws and regulations.

We also use collected data for communication purposes, such as sending appointment reminders, payment notifications, and service updates.

Data Security

Fidelity Healthcare Solutions takes data security seriously. Measures include:

• Encryption of sensitive data.
• Physical, electronic, and administrative safeguards.
• Secure access policies to ensure only authorized personnel handle data.

Your Privacy Rights

As a client or patient, you have the right to:

• Access Your Information: Request and review a copy of your personal or medical data.
• Amend Your Information: Update inaccurate or incomplete data.
• Delete Your Data: Request deletion of your information when permitted by law.
• Restrict Use: Limit how your data is used or shared.

SMS Communications

Fidelity Healthcare Solutions may send SMS messages on behalf of healthcare providers, including:

• Appointment reminders.
• Payment notifications.
• Practice updates.

These messages are sent only with patient consent. You can opt out at any time by following the instructions included in the SMS messages.

Cookies

Fidelity Healthcare Solutions uses cookies to:

• Enhance user experience.
• Track website usage.
• Remember user preferences.

We do not share information collected through cookies with third parties.

Mandatory Disclosures

In compliance with HIPAA, we disclose the following:

• Collector: Fidelity Healthcare Solutions.
• Purpose: Providing healthcare services and billing.
• Use of Data: For transactions, service delivery, and compliance.
• Access: Only authorized personnel.

Policy Updates

We reserve the right to modify this Privacy Policy. Updates will be posted on our website with the effective date.

Contact Us

For questions or concerns regarding this Privacy Policy or your data, contact us at:
Email: connect@fidelityhcs.com